1. 早安，能为您服务吗

Good morning, sir. May I help you?

2. 我已向你们订了房间，从今天开始，共三天，姓张。

Yes. I have a room booked with you, for three days starting today. Name of Zhang. ZHANG

3. 谢谢，请稍等，我查一下订房名单

Thank you, Mr. Zhang. Please wait a moment while I check our reservations list.

4. S 从台北来的 That’s Mr. Zhang, from Taipei?

5. 张先生，没问题的，您从今天订到星期三，单人房

Mr. Zhang, everything is OK. Your booking is from today through Wednesday. Single room.

6. 房间号码是512，这是您的钥匙

Your room number is 512. Here’s your key.

7. 谢谢。能告诉我要往哪里走吗

Thanks. Could you point me in the right direction?

8. 当然可以，先生，电梯就在大厅的正对面

Certainly, sir. The elevators are right across the lobby.

9. 一到八楼上下使用的电梯在左边

Floors one to eight are the elevators to the left.

10. 我想兑换美国运通的旅行支票

Hi, I’d like to cash an American Express traveler’s check.

11. 没问题先生。请您在支票背后签上名字和护照号码

Sure. Would you please sign your name on the back, sir, with your passport number?

12. 需要看下您的护照

And I’ll need to see your passport.

13. 好的，你可以帮我把50块钱换成小钞吗，10块换成零钱吗

Sure. Can you give me fifty dollars in small bills, please, and ten dollars in change?

14. 这您的护照，还有您的钱

Here’s your passport, and here’s your money.

15. 我已订了房 I have room reserved

16. 请稍等 Please wait a second / hold on a moment.

17. 喂，1116号房间 Hello. I’m calling from Room 1116.

18. 我能为您效劳吗 Yes? Can I do something for you?

19. 我准备好要结帐 I’m ready to check out now

20. 您的帐单在这里 I have your bill right here.

21. 您没有打长途电话或记帐？Did you make any long distance calls this morning, or did you sign for your breakfast?

22. 帐单总共是300元 Fine. The bill comes to $ 300 even.

23. 我可以核对一下吗 May I check it ?

24. 当然可以，随便 By all means, you ahead.

25. 这是什么费用 What is this charge here?

26. 这是你2天前打的一个长途电话的费用 That’s for a long distance call you make two nights ago.

27. 我明白了。用信用卡可以吗 I see. Is a credit card OK?

28. 可以当然可以 Yes, of course

29. 我可以过目一遍吗 May I look it over?

30. 如果可以，我要核对 I’ll check it ,if I may.